[breadcrumb]
What is new in ShoreTel Contact Center Version 7?
ShoreTel Recently announced the availability of Version 7 of the Enterprise Contact Center. It is not secret that I am [...]
ShoreTel Collaboration Server a new Version 12 Appliance!
Version 12 of ShoreTel is all about Web Collaboration and enhanced Unified Communications functionality! For Example, ShoreTel has had an [...]
Fixed Wireless Convergence and Mobility Options for VoIP
ShoreTel Mobility Options We have been steadily moving through a range of mobility options on our way to achieving true [...]
ShoreTel System Administration Version 12
We have not had an update to our System Administration video series since Version 8. System Administration had not [...]
ShorTel Tech Tip – Bulk Sound File Converter for WAV to ShoreTel format or CISCO format!
We have previously posted a blog on the creation of ShoreTel WAV files using the Call Manager the desired result. [...]
What is new in ShoreTel Version 11/12?
Software development is a process, not an event. Having said that, from time to time, we have an event. The [...]
First Look at ShoreTel Mobility Router
The ShoreTel Mobility Routers (aka SMR) is an exciting product that can make fixed/mobile convergence a reality! It builds heavily on [...]
Stupid phone trick #7 – How to make iPhone calls from my ShoreTel handset!
Yeah, I am sure you were just dying to know how to call your iPhone and have your ShoreTel phone [...]
Virtualize your ShoreTel Contact Center or ECC on ESXi?
Running the ECC on a virtual server is “not a supported configuration”, but will it work? Often we encounter installed [...]
Have you set your Holiday Phone Message Schedule yet?
It was the night before Christmas and all through the house not a create was stirring, except the technical support [...]
Virtualizing your ShoreTel or CISCO VoIP Deployment!
Virtualization is an emerging area that is making a significant change in enterprise infrastructure planning, implementation and operation. The [...]
Implementing Active Directory Integration with ShoreTel 11
Historically I have recommended that the ShoreTel server not be a computer in your domain. To many times, an [...]